Sap FSM
What do we offer?
Service benefits
What is SAP FSM?
SAP Field Service Management (FSM) is a cloud-based platform that enables service organisations to define, plan, optimise and digitise their field service operations.
Offered both as a standalone solution and integrated with ERP systems, FSM enables field service organisations to streamline operations, improve field service worker utilisation, increase first-visit problem resolution, optimise asset management and achieve greater internal and external customer satisfaction.
Our experience at the WSF
We have experienced resources that we have used in more than 50 FSM implementation projects.
In the last 3 years, we have participated in 26 WSF projects in APJ, Europe and America.
Our clients come from a wide range of industries, including energy, healthcare and medicine, manufacturing, high-tech, utilities, auditing and quality management, transportation, food technology and facilities management.
Experts in service management
Technical implementation and integration expert
Gestión de servicios de campo SAP
The ideal solution
SAP Field Service Management, or SAP FSM, is Ezelent’s ideal solution for the management of field technicians, facilitating their work and obtaining relevant information from their intervention to improve decision-making.
Streamline your technical service
SAP Field Service Management allows you to plan the intervention of field technicians quickly and agilely, to optimally allocate services according to the capabilities or location of the technicians. In addition, it will allow you to simplify the management of technicians at the customer’s premises thanks to all the management being carried out on their mobile device and to manage and invoice the services more efficiently and quickly by having all the data available in real time.
Flexible
It allows manual or automatic planning according to pre-configured parameters.
Mobility
It can geolocate clients and carry out all the steps required by the intervention during the service.
Agility
Allows for more reliable and faster invoicing with real-time customer data and validation
